Customer reviews

4.3/5

193 verified reviews in the last 6 months.

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  • M

    Marlon K.

    Purchased on January 20, 2024

    5/5
    I’m thrilled with my purchase of a refurbished 1st Generation AirPods Pro from Back Market! The product exceeded my expectations, and I’m not only enjoying the fantastic sound quality but also appreciating the environmental impact of choosing refurbished tech. It feels great to contribute to sustainability while getting top-notch products. It’s worth noting that all of my Apple devices, including my beloved AirPods Pro, are from Back Market. Their commitment to quality refurbishment has made me a loyal customer. Kudos to Back Market for not only delivering on performance but also for championing a greener approach to tech consumption. Highly recommend! 🌍🔧🍏
    Apple AirPods Pro 1st gen (2019) - Wireless Charging case

    Reviewed in the United States on February 11, 2024

  • S

    Sandra H.

    Purchased on February 20, 2023

    5/5
    I was apprehensive at first when it came to buying refurbished electronics. However, BackMarket is completely legit! My AirPods were perfect! I had no worries because they had a one-year guarantee with them. They work great and I have had no problems with them!
    Apple AirPods Pro 1st gen (2019) - Wireless Charging case

    Reviewed in the United States on February 2, 2024

  • F

    Finn B.

    Purchased on November 28, 2023

    4.8/5
    got good quality airpods and they came in great condition they look almost new besides some micro scratches and sound great! really recommend buying refurbished products from back market this is my second buy from this website and both have been great. the only problem i had with these was them not immediately connecting but it was easily solved by me updating my phone.
    Apple AirPods Pro 1st gen (2019) - Wireless Charging case

    Reviewed in the United States on December 3, 2023

  • M

    Marione F.

    Purchased on March 17, 2024

    4.8/5
    The product as a whole is perfect! For context, I decided to get new earbuds after my 2nd gen Airpods broke. What was holding me back from upgrading however was the price most websites charge for AirPods. Then the stars align in my favor and I find an ad about the Back Market, a website that sells your favorite high brand items while helping the planet (as their products are refurbished). I got these AirPods for $118 which is WAY CHEAPER than brand new yet works exactly the same as if you were to buy them brand new! It's amazing and based on sound quality alone you wouldn't notice a difference between these and the new stuff. My only complain is that there's a few scratches on the inside of the case but it's pretty unnoticeable. Seriously, these are worth the cost. And the fact that you’re also saving the planet is a bonus! (Also, I’ve had them forever about 1-2 months.)
    Apple AirPods Pro 1st gen (2019) - Wireless Charging case

    Reviewed in the United States on April 7, 2024

  • J

    Jose S.

    Purchased on April 27, 2024

    5/5
    I put these AirPod pros in 5 star because I want people to hopefully read this more than If it was in the actual rating , but first these AirPods are 2 STARS , I used to borrow my family relatives actual non refurbished AirPod pros 1st gen and the sound quality was nothing matched to the refurbished AirPods , I was convinced that the refurbished ones were fake because of how much problems there were with it , I got these AirPods in fair quality and expected the case to come beat up , and that’s fine because I wouldn’t care about the case rather than the sound quality , they did the complete OPPOSITE the sound quality was so bad , the left AirPod had water damage and you heard components shaking in the left one , noise cancelation just didn’t work and noise transparency would turn on and off so randomly , I asked for a new pair , shipped it out and I was confirmed that they were going to give me a new pair , a few minutes later they just gave me a refund which is the opposite of what I happend but whatever I won’t buy from Amazing Wireless LCC or whatever it is , And I’m pretty sure their going to sell my defective product and sell it to someone else and just continue on this , no h...
    Apple AirPods Pro 1st gen (2021) - MagSafe Charging case

    Reviewed in the United States on May 2, 2024

  • C

    Cheyenne W.

    Purchased on April 4, 2024

    5/5
    Airpods were shipped and delivered days ahead of time! The AirPods itself are in better condition for “good” and they sound perfect. My only worry was not not getting official Apple AirPods but nope they real. Thank you to the seller and the Backmarket
    Apple AirPods Pro 1st gen (2021) - MagSafe Charging case

    Reviewed in the United States on April 8, 2024

  • I

    Ian S.

    Purchased on April 4, 2024

    4.8/5
    For the price and the stated condition I bought the AirPods in (fair condition) I am amazed at how good they are and how good the service was, the delivery came in 3 days earlier my case and the price was a steal compared to buying this product from the apple store. It’s valid of these 5 stars, would recommend tbh.
    Apple AirPods Pro 1st gen (2021) - MagSafe Charging case

    Reviewed in the United States on April 6, 2024

  • J

    Jennifer O.

    Purchased on May 7, 2024

    5/5
    i’ve only had them for a day so i can’t say myself but they work so well and i’m so happy with them. there’s nothing wrong with the airpods at all there are literally no con only that the case is a little scratched but you can always buy a protective case so it doesn’t get worse best purchase ever.
    Apple AirPods Pro 1st gen (2021) - MagSafe Charging case

    Reviewed in the United States on May 11, 2024

  • T

    Teddy F.

    Purchased on May 5, 2024

    4.2/5
    When I opened the box, they looked almost pretty much brand new (with the exception of a few nicks here and there). The audio was great and everything seemed to be working. However, the transparency and noise cancelling mode are very buggy and there is a loud static sound that comes out when I turn them on, so those modes are pretty much unusable. I will be returning these, but I guess that's what you get for ordering in fair condition.
    Apple AirPods Pro 1st gen (2021) - MagSafe Charging case

    Reviewed in the United States on May 9, 2024

  • S

    Sierra R.

    Purchased on April 13, 2024

    4.2/5
    So the bass on the airpods are extremely high which causes static in the headphones. Condition had a few marks but I didn't really care about it. IF I am buying for quality, i feel like I should get it.
    Apple AirPods Pro 1st gen (2019) - Wireless Charging case

    Reviewed in the United States on May 1, 2024