Customer reviews
4.3/5
1,398 verified reviews in the last 6 months.
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Beth L.
Reviewed in the United States on March 18, 2024
5/5This is a great little laptop. My daughter has a disability and this laptop is very easy for her to use. Even myself as an adult started to enjoy using Chromebooks because of the ease of them. I already purchased two Chromebooks from Back Market previously. We love the ease of Chromebook’s compared to other laptops. All three Chromebooks purchased have all been in excellent shape. This new Lenovo N23 Chromebook seems to be the best one of all the 3 purchased. It has great accessibility features. Thank You! Back Market for selling such high quality refurbished electronics.Lenovo N23 Chromebook Celeron 1.6 ghz 16gb SSD - 16gb QWERTY - EnglishPurchased on March 5, 2024
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Ifrah K.
Reviewed in the United States on January 31, 2024
4/5Rating this highly despite returning the product bc as a business owner, I understand how much a review affects a business. I'm the type of person who does not make impulse purchases and does extensive amounts of research before I buy a product. I am very upset with this purchase and the time spent researching its specs. The main reason I bought this Dell Latitude 5490 was bc of the 15 hr battery life. However, when I tested it on full charge without a charger plugged in, it only lasted TWO hours. This makes it no different compared to my $100 laptop my dad bought me. I understand this website sells refurbished products. Aesthetic-wise, it was beautiful and looked almost new. However, 2h out of the expected 15h of battery life is an injustice. If you do not care about battery life w/o a charger, you'd probably be fine. However, as a student who frequents coffee shops that often do not have outlets, this was a necessity for me which IT Supply Guy failed to deliver. Needless to say, it is on its way back to the seller.Dell Latitude 5490 14-inch (2020) - Core i7-8650U - 32 GB - SSD 256 GBPurchased on January 5, 2024
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Joel V.
Reviewed in the United States on November 13, 2023
5/5I recently made my first purchase on Back Market, and I couldn't be more thrilled with the outcome. After extensive research, I opted for the HP EliteBook 830 G6 13-inch (2019) - Core i7-8665U - 32 GB - SSD 256 GB, and I must say, it has exceeded all expectations. My son, an engineering student at university, has been using this laptop since August 2023, and it has proven to be an invaluable asset to his academic journey. The powerful Core i7-8665U processor, coupled with an impressive 32 GB of RAM, ensures seamless multitasking and swift execution of complex engineering applications. The 256 GB SSD adds a significant boost to the overall speed and responsiveness of the laptop. One of the standout features for us has been the durability and build quality of the EliteBook 830 G6. As a student, my son carries it around campus daily, and it has held up exceptionally well to the rigors of university life. The sleek design and compact 13-inch form factor make it a convenient companion for his lectures and study sessions. Moreover, the laptop arrived in immaculate condition, as promised by Back Market's stringent quality standards. The "like new" quality truly lived up to its descript...Hp EliteBook 830 G6 13-inch (2019) - Core i7-8665U - 32 GB - SSD 256 GBPurchased on April 13, 2023
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Josh S.
Reviewed in the United States on February 28, 2024
5/5The listing was for a Surface Book 3 in "Good" condition, but it looked brand new. No scuffs, scratches or dings. Upon receipt, I charged the device and ran my normal diagnostic/stress tests. The battery health was almost perfect, the CPU and GPU benchmarks were on par with a new machine and the SSD was in perfect working order. If you're on the fence about refurbished, take the chance. My only complaint is the charger that was sent with my PC was a Dell branded USB-C charger in place of a Surface Connect charger.Microsoft Surface Book 3 15" Core i7 1.3 GHz - SSD 512 GB - 32 GB QWERTY - EnglishPurchased on February 23, 2024
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Cristy L.
Reviewed in the United States on March 27, 2024
4.4/5My experience with the Refurbished Lenovo Chromebook N222-20 has been pretty good. I have recently been having some problems with some of the numbers not working on the keyboard but all in all, I would recommend.Lenovo Chromebook N22-20 Celeron 1.6 ghz 16gb SSD - 4gb QWERTY - EnglishPurchased on March 7, 2024
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Gary G.
Reviewed in the United States on February 12, 2024
5/5I purchased the Lenovo IdeadPad with a 12th gen I5 cpu. The notebook was shipped the next day and arrived in excellent condition. I went to the Lenovo site and the notebook serial number was immediately recognized as a refurbished item with a one year warranty. Overall I grade the purchase as a 5 star experience.Lenovo IdeaPad 3 15IAU7 15-inch (2023) - Core i5-1235U - 8 GB - SSD 256 GBPurchased on January 25, 2024
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Joyce J.
Reviewed in the United States on January 11, 2024
5/5I really like my Dell ChromeBook 11. It's small enough to easily fit into my work backpack. Actually that was the reason why I purchase this type of small-size laptop,(to carry it to work). And I like using the keyboard as oppose to not having one like on my tablet. The battery stays strong so that the device doesn't need to be charge for a good period of time. The one thing I do miss is the touch screen feature. All & all, this device is indeed in excellent condition and its nice to have something small & charming,that I can easily carry around.Dell ChromeBook 11 3180 Celeron 1.6 ghz 16gb eMMC - 4gb QWERTY - EnglishPurchased on December 13, 2023
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Victor B.
Reviewed in the United States on January 1, 2024
5/5This chromebook arrived very clean and in excellent condition. I'm writing this review after having the Asus Chromebook Celeron for a couple of months now. It's fast very responsive and durable. It gives you excellent value. The Asus Chromebook Celeron performs like its new but is refurbished.Asus Chromebook C202SA-YS02 Celeron 1.6 ghz 16gb eMMC - 4gb QWERTY - EnglishPurchased on August 3, 2023
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Thomas C.
Reviewed in the United States on December 30, 2023
5/5I needed a laptop but was on a tight budget, so I took a chance on this refurbished Lenovo, and I am glad that I did. All in, with a 2-year warranty, I paid less than $300.00 for what is essentially a brand-new laptop. Cosmetically, there is no indication that this machine has been used, and it works flawlessly. Also, it shipped shockingly quick. I ordered just prior to Christmas, with no expectation that it would arrive prior to the holiday, and it arrived within 2-days. Definitely a great first experience with BackMarket!Lenovo ThinkPad X390 13-inch (2022) - Core i5-8365U - 16 GB - SSD 256 GBPurchased on December 21, 2023
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Kyle D.
Reviewed in the United States on April 28, 2024
5/5My wife and I had our doubts about buying a laptop for so cheap from an online seller but we could not be happier with the product. The laptop arrived in perfect condition and if I did not know that it was refurbished I would have thought it was fresh off the shelf. Every part of it runs perfectly and I am thrilled that I decided to give this service and seller a chance. I will absolutely be coming back in the future for all of my electronic needs.Dell E5450 14-inch (2020) - Core i5-5300U - 8 GB - HDD 320 GBPurchased on April 12, 2024