Customer reviews

4.2/5

479 verified reviews in the last 6 months.

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  • J

    Julia N.

    Purchased on February 13, 2024

    5/5
    I was surprised, to be honest I was worried about the battery life with a refurbished phone. It's actually like buying a phone for the store except the price is much more affordable. This phone works like brand new. I'm very happy with the product and when I'm ready to upgrade I'll be back. Thank you.
    Galaxy Note20 5G 128GB - Bronze - Unlocked

    Reviewed in the United States on February 28, 2024

  • C

    Christian L.

    Purchased on February 22, 2024

    4/5
    Phone received fast. Good condition. Only thing I wish was better on it was battery. Came with 0%, charged to 100 before turning on. Been on maybe 10 mins max and already down to 93%. Also didn't know this phone didn't have a 3.5mm headphone jack. Not a deal breaker, but wish I had one. Bluetooth lags. But thank you for the refurbished phone. I do appreciate and am going to put this one in a case so that I don't break the screen on this one!! :)
    Galaxy Note10+ 5G 256GB - Black - Unlocked

    Reviewed in the United States on February 26, 2024

  • B

    Bo L.

    Purchased on October 20, 2023

    4.9/5
    Before I bought the Note 20 Ultra 5g back in October 2023, I looked around and did my research. From the phone itself to the distributor. I didn't want to waste my money on anything sub-par that couldn't do what I needed it to. Nor did I want to give my money to a shady company that's earned an infamous reputation & having multiple less than desirable reviews. When I found out about Backmarket and read into them and their family of tech savvy refurbishers,along with their mission, as well as all the reviews from satisfied customers; I thought I had found my new home for tech and electronics. 3 months later I'm still extremely happy with my phone and Backmarket. Btw I bought my phone in "fair" condition however with an exception of 1(one) tiny little faint scratch on the screen, it looks like it could pass for new. Bravo Backmarket team. 👏 Thank you.
    Galaxy Note20 Ultra 256GB - Black - Unlocked

    Reviewed in the United States on February 3, 2024

  • T

    Tina C.

    Purchased on November 9, 2023

    5/5
    This phone is phenomenal,my first Note after many Galaxy phones. Perfectly described, beautiful & function like a new phone so far. This was my first refurbished phone & first time using Back Market. I'm very impressed with everything and will never buy new again.
    Galaxy Note20 Ultra 128GB - Bronze - Unlocked

    Reviewed in the United States on November 30, 2023

  • W

    Winnie M.

    Purchased on January 12, 2024

    4.8/5
    This is the Best Purchase made in January this year. The phone came in good condition,unlocked and with very little scratches that aren't noticeable. I really LOVE my purchase and Back Market is my favorite website to buy refurbished phones. Mine is just as good as a new one.
    Galaxy Note20 Ultra 128GB - Black - Unlocked

    Reviewed in the United States on February 2, 2024

  • D

    Deborah G.

    Purchased on January 5, 2024

    4.5/5
    This is my fourth Samsung Note phone. I'm glad to do business with Back Market. I like having the filters to choose the condition of refurbished phones. I especially like that you ship by Fed EX and don't reroute through USPS. Third, the personal service is good. All in all a good business model!
    Galaxy Note20 5G 128GB - Gray - Unlocked

    Reviewed in the United States on January 23, 2024

  • J

    Jah J.

    Purchased on January 29, 2024

    4.5/5
    Let me tell you something.... This phone is EVERYTHING!!!! I love everything about it. Y'all know what y'all are doing when it comes to refurbishing these devices. I mean "Like New" is an understatement.
    Galaxy Note10+ 256GB - Silver - Unlocked

    Reviewed in the United States on February 11, 2024

  • S

    Steve O.

    Purchased on November 23, 2023

    5/5
    Having recently upgraded to the Samsung Galaxy Note20 5G, I am absolutely thrilled with its performance. The 128GB storage capacity in the sleek gray design is both stylish and practical, catering to all my storage needs. The unlocked feature is a major plus, giving me the freedom to choose my service provider without any restrictions. Thank You!
    Galaxy Note20 5G 128GB - Gray - Unlocked

    Reviewed in the United States on December 17, 2023

  • W

    Wendell A.

    Purchased on October 9, 2023

    4.6/5
    Order my Galaxy Note 20 Ultra 5G over a month ago it arrived quickly without and trouble or problems. I very good condition and can't complain at all very very good and I also receive a great military discount! I highly recommend them!
    Galaxy Note20 Ultra 128GB - Bronze - Unlocked

    Reviewed in the United States on November 25, 2023

  • J

    Jennifer L.

    Purchased on April 3, 2024

    5/5
    Everything came as described! This refurbished phone looks better than if it were brand new! I'm highly satisfied with my purchase and will definitely be back soon!!
    Galaxy Note20 5G 128GB - Bronze - Unlocked

    Reviewed in the United States on April 10, 2024