Customer reviews

4.5/5

174 verified reviews in the last 6 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%
  • R

    Rito S.

    Purchased on December 28, 2023

    4.6/5
    I'm very impressed with Back Market refurbished products. For the most part, they're reasonably priced. I was able to get a Samsung galaxy s23 for half the price of a brand new one. The phone was cosmetically and functionally in very good condition. I was very surprised. What got my attention about Back Market though is that they are B Corp Certified. That was enough for me to purchase from them.
    Galaxy S23 128GB - Purple - Unlocked

    Reviewed in the United States on January 10, 2024

  • R

    Ramon V.

    Purchased on March 24, 2024

    4.8/5
    I was a little bit skeptical to order refurbished from an unknown outfit, so decided to order the Galaxy S23 I wanted in Good or Excellent condition. Guess what I received? A Galaxy S23 in excellent, excellent condition. My favorite place now for future purchases.
    Galaxy S23 128GB - Black - Unlocked

    Reviewed in the United States on April 12, 2024

  • G

    Gloria M.

    Purchased on December 26, 2023

    5/5
    Wow. The shipping was fast - and over the holidays too! I bought a Samsung Galaxy S23 which surprised me that a phone released in Feb 2023 needed refurbishing. The condition was rated as "very good". As far as I can see, it's damn near perfect. No signs of use. Looks new to me. I'd be curious to see what an "excellent" phone would look like. It works perfectly. And the fact that I got it at Xmas but have until Jan 31 to return? Even better. I don't plan on returning since I just paid over $100 bucks to protect the phone with an Otterbox case and a Zagg glass protector. Yes, I know I could've gotten it cheaper online or at Back Market but I'm so clumsy that I was paranoid enough to run straight to the TMobile store to get a new sim card and the protective stuff. Thank you to both Back Market and Maroon Mobile for such excellent service and an excellent device. Above and beyond!!!
    Galaxy S23 128GB - Black - Unlocked

    Reviewed in the United States on January 7, 2024

  • D

    Don R.

    Purchased on March 23, 2024

    5/5
    First time buying a refurbished phone I bought a samsung 23 under excellent. The phone delivery was fast, phone in excellent condition looks brand new. Everything works as it should so far. Would definitely buy again from back market
    Galaxy S23 128GB - Black - Unlocked

    Reviewed in the United States on April 10, 2024

  • E

    Emmanuel J.

    Purchased on May 4, 2024

    4.3/5
    I was skeptical but after receiving the device, it is in great condition. If you have a sharp eye like me too you will see very minor scratch maybe half a centimeter to 2 but otherwise functions great and looks clean. My shipment was delayed would be my only complaint, I think I may go refurbished from here on out.
    Galaxy S23 128GB - Black - Unlocked

    Reviewed in the United States on May 17, 2024

  • K

    Kaleigh M.

    Purchased on May 5, 2024

    5/5
    My phone arrived in like-new condition. Amazing value for the price. After a few bad experiences with other sellers and refurbishing sites, it was nice to have this excellent experience. I would order from this seller again specifically in the future.
    Galaxy S23 128GB - Purple - Unlocked

    Reviewed in the United States on May 13, 2024

  • B

    Brandon T.

    Purchased on March 12, 2024

    5/5
    Fast shipping, packed super well. Whoever shipped this should pat themselves on the back. Device is working perfect. You would never know it was a refurbished device. I held it by one at the store and couldn't tell.
    Galaxy S23 128GB - Green - Unlocked

    Reviewed in the United States on March 24, 2024

  • R

    Reilly A.

    Purchased on February 7, 2024

    4.9/5
    Phone is in stunning condition! This was my first time purchasing a refurbished device and I'm so happy with the decision. The phone feels practically new, and I know this will be my new go-to when it's time to update again.
    Galaxy S23 128GB - Purple - Unlocked

    Reviewed in the United States on February 21, 2024

  • L

    Lyvin P.

    Purchased on March 14, 2024

    5/5
    I purchased the Samsung galaxy s23. It came in perfect condition, I did not see any imperfection on it. I've been using it for a month and nothing has been going wrong with it. Really satisfied with the
    Galaxy S23 128GB - Green - Unlocked

    Reviewed in the United States on April 4, 2024

  • E

    Emily H.

    Purchased on November 12, 2023

    4.4/5
    Bought this Samsung Galaxy S23 from BackMarket after my Motorola died on me in November. I've had family purchase phones and laptops from here so I was confident everything will be just fine and it was! The phone came in a bag much to my dismay but aside from that everything has been functioning well up to this point!
    Galaxy S23 128GB - Purple - Unlocked

    Reviewed in the United States on March 24, 2024