Customer reviews

4.5/5

67 verified reviews in the last 6 months.

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  • W

    Wilson M.

    Purchased on February 19, 2024

    5/5
    I bought a refurbished iPad mini 2021 from Back Market and I am very impressed with the quality and service. The iPad was labeled good condition but it looked brand new with no scratches or dents. It also came with AppleCare until October, which is a nice bonus. The only issue I had was that the vendor sent me the wrong cable, but they quickly resolved it and sent me the correct one in less than a week. The customer service was friendly and helpful. I am very happy with my purchase and I would definitely buy from Back Market again. Highly recommended!
    iPad mini (2021) 64GB - Space Gray - (Wi-Fi + GSM/CDMA + 5G)

    Reviewed in the United States on February 29, 2024

  • A

    Abdishakur A.

    Purchased on November 25, 2023

    4.9/5
    I got an ipad mini 6 from backmarket I was a bit sceptical on the idea of buying a refurbished tech but it came as brand new no scratches on the screen or the body the battery health is 100% been charged for just 37 cycles, my one concern is the charging cable was usb-c to lightning which is not for the ipad and not a big deal overall I'm very pleased what I've got and definitely be coming back to backmarket for more.
    iPad mini (2021) 64GB - Pink - (Wi-Fi + GSM/CDMA + 5G)

    Reviewed in the United States on December 12, 2023

  • S

    Sherrell T.

    Purchased on January 19, 2024

    5/5
    (a little lengthy, but worth the read for first time buyers) First and Foremost, I have been wanting to buy from BackMarket for the past year. I heard about them through (TikTok), so you can see where my hesitation was when purchasing. However I've heard nothing but exceptional stuff, plus I believe in reading/leaving reviews on any and everything I purchase. I have been looking at the (purple Ipad mini) and decided to just go ahead and purchase. (I checked out using Klarna so I pay in installment plans). I also sold my Ipad back to them as well, since they were offering money on items you no-longer use. The process was smooth and flawless. I ordered it about a week ago, and it was delivered to me through FED-EX. I chose the flawless condition, and went it arrived I was astonished! It look brand-spanking new, even though I know its a refurbished item. Once I received the Ipad, the next day, I printed out the shipping label and shipped my Ipad to BackMarket through (UPS). It arrived to them shortly (about 3 days on a Wednesday, I shipped it off Saturday). It took about 1-day for them to inspect it, to make sure it was in flawless condition. I got my money back today (Friday) an...
    iPad mini (2021) 256GB - Purple - (Wi-Fi + GSM/CDMA + 5G)

    Reviewed in the United States on January 26, 2024

  • J

    Judith S.

    Purchased on February 10, 2024

    5/5
    Item came packaged very well! The condition of this iPad was essentially brand new! The screen has no marks or anything on it. The back of the iPad also has no marks. It works perfectly fine and I feel like I got this for a really good price on here. I’m really happy with my purchase overall! My only concern is that I can feel it overheat but that is typical with any Apple products that I own. With that said, I will clarify that the battery life on my iPad is really good! My friend even asked if it ever dies because I watched Hulu on it all day and night and it didn’t die out! It did come with its own charging cable. Love love my new iPad
    iPad mini (2021) 256GB - Starlight - (Wi-Fi)

    Reviewed in the United States on February 25, 2024

  • S

    Sanaya D.

    Purchased on March 29, 2024

    5/5
    I wanted a iPad to take with me since I have a long commute and I wanted to be able to get schoolwork done, but I didn’t want to (and don’t feel good about) buying new tech. I chose good condition and the iPad has some visible dents and scratches but it works perfectly! I’ve already bought from BackMarket again and I will continue to do so!
    iPad mini (2021) 64GB - Purple - (Wi-Fi)

    Reviewed in the United States on April 12, 2024

  • J

    Juan G.

    Purchased on April 7, 2024

    5/5
    Exactly what I was expecting from back market. Got it for my wife and all i can is amazing quality and delivery was fast, the ipad looks brand new and they were kind enough to send a charger brick and cable. I couldn’t be more pleased with it
    iPad mini (2021) 64GB - Pink - (Wi-Fi)

    Reviewed in the United States on April 11, 2024

  • P

    Prissy W.

    Purchased on December 16, 2023

    5/5
    This was the best purchase we made for our 13 year old granddaughter. She was over the moon happy and we were certainly impressed by the quality of the the iPad mini, not to mention the standard of shipping. Quick shipping and well boxed. Well done!! Thank you!
    iPad mini (2021) 64GB - Purple - (Wi-Fi)

    Reviewed in the United States on January 4, 2024

  • P

    Phil D.

    Purchased on March 24, 2024

    4.3/5
    This is the 2nd iPad Mini I have ordered that was NOT as advertised by the seller, but the customer service agents have always been delightful to deal with and quickly processed returns for full refunds!
    iPad mini (2021) 64GB - Purple - (Wi-Fi + GSM/CDMA + 5G)

    Reviewed in the United States on March 30, 2024

  • D

    Daniel P.

    Purchased on March 12, 2024

    4.8/5
    The second device I've bought from here and a 9/10 experience! I also bought an apple pen to go with it, but waiting on that one. The main reason I gave this a 9/10 is because instead of a normal apple wall brick, they sent me a third party brick that sparked when I put it in the wall to test it. I do plan to email them and ask what is going on, but everything else was perfect!
    iPad mini (2021) 64GB - Purple - (Wi-Fi)

    Reviewed in the United States on March 15, 2024

  • S

    Samantha C.

    Purchased on March 26, 2024

    5/5
    The Mini is absolutely fantastic! A few scratches on the side and very minimal marks on the screen, but it's completely hidden with a case and glass protector. It runs like brand new and I enjoy its small size.
    iPad mini (2021) 64GB - Space Gray - (Wi-Fi)

    Reviewed in the United States on April 10, 2024