I'm always nervous about going with refurbished for electronics, but this has been great so far. I ordered a phone in "very good" condition but I honestly wouldn't have known it wasn't a new phone if I hadn't ordered it myself. Delivery was fast and I've been so happy with my new phone.

Phone arrived in the advertised "Good" condition, charged, and on time. It also came with a USB-C to USB-C, unlike other refurbished phones that just come with USB to USB-C. Overall a great experience this time around.

Super fast shipping! I purchased the google pixel 6a in excellent condition. I honestly wouldn’t have rated it excellent. I would have rated it in good condition. I’m not new to purchasing on this site and definitely expected the charge port to look perfect. While it works it looks a little bent up for excellent condition. Phone battery is also questionable as to holding a charge. I’m overall happy with the phone but probably should have just saved the difference between excellent and good condition.

My package came right on time as promised even with the free shipping! Transferring my data was easy and it came with the little sim card hook so swapping trays was easy. Data transfer was a breeze too. I was expecting to get a lightning cable/charger base but I already had one from my previous phone so that wasn't a big deal.

the quality so far is really good. phone looks brand new, was very easy to setup. I appreciate that it was charged a little bit to check it out when first opening it. brand seems healthy. came with a charger, device to pop out sim and even an adapter! even the box.

Though the phone I got looked good, when I tried to set it up, I found out that it was still registered as a work phone for a random company. I couldn't proceed with setup without agreeing to let the company have access to my phone. (When I reached out to that company's IT department, they said the phone had been stolen). BackMarket customer service was helpful, if a little slow. But based on this experience, I didn't feel up for trying again, so I just opted to return the phone for a refund. I was surprised about this issue, as I hadn't encountered it in other people's reviews. Hopefully it was just an isolated incident.