We are extremely happy with the result. We were so satisfied that we ordered another one, which wasn't as good as this one so we returned the second. Back Market has been excellent to work with and we've told others about our helpful experience and high satisfaction level. Thank you, Back Market. We work in the non-profit sector overseas and we are on a tight budget. Back Market saves us A LOT of money.

This company sold me a refurbished computer with a huge scratch on the screen, even though they claimed it was in excellent condition. They refused to exchange it and blamed me for not reading the fine print. I felt ripped off and lied to by this company. I have bought from BackMarket before and I know what excellent condition mean, specialy what it means for the screen. This is the first time I have had such a bad experience with a refurbished product. I am disappointed because I bought it as a Christmas gift and I don’t have time to return it and find another one. I would not recommend this company to anyone who wants a quality refurbished computer.

No

I was sent the wrong version of the surface pro. Instead of the surface pro 5, I received a surface pro 4 in questionable condition.