2 verified reviews in the last 6 months.
Michael W.
Purchased on December 5, 2023
I was really excited to get my new phone, however when I tried to switch everything over using Samsungs smart switch app I wasnt able to due to a security protocall. I took the phone to my local AT&T store to see if they could help and with some digging we found that the phone had an admin management app still installed that could not be removed without the security pin. This is common with phones that were issued to an employee by an employer. It makes it so they can moniter sensitive data from being stolen or lost. Tried to message and call backmarket directly and still have not got a reply. Also sent a message to thier help center 5 days ago. Hunted down KoalaStashs phone number (the refurbisher) through online research as it is not listed on this site. Talked to thier help center who directed me to call samsungs help center. After about an hour of being on the phone with samsung and letting them remotely search the phone and try to remove the app they told me they could not. Ive always had good experince before with backmarket, my current phone Note9 is from them all my beats headphones. But this is pretty messed up.
Reviewed in the United States on December 14, 2023
Galaxy Note20 Ultra 5G 512GB - Black - Locked AT&TMichael S.
Purchased on March 19, 2024
DO NOT BUY A PHONE FROM LEARBRE INC. They claim they ship your device but it never even gets the initial drop off scan. Search for SELL PHONE STORE instead. They got my phone to me 2-3 days after ordering it. I purchased a Galaxy Note 20 Ultra in good condition and it looks and functions as if brand new. "Sell phone store" is absolutely legit 👌 Back Markey customer care was super helpful and refunded my money as soon as the seller told them my phone was "lost." I would have preferred the truth- which was that it was never shipped and reposted for $30 more that same day I was refunded. Thanks Back Market and Sell Phone Store. No thanks LEARBRE!
Reviewed in the United States on March 27, 2024
Galaxy Note20 Ultra 5G 512GB - Black - Locked AT&THere’s what you help prevent on average by choosing a reborn smartphone over a brand new one.
That's like driving an SUV from NYC to Chicago.
That’s around the weight of a baseball.
That's like 20 dogs digging in your yard for a week.
That's like running a faucet for 3 days
The best prices for high-quality reborn tech by sellers we’ve checked and vetted. We don’t mind if you Google us.