Hello Back Market! I hope this message finds you well. I recently received my third purchase from you, and I wanted to share some feedback. Unlike my previous purchases, which were in excellent condition, this recent item seems to have a lot of signs of use. I would rate its outside condition as 8/10, whereas my past purchases have been 10/10 as described. I value your products and service, so I wanted to bring this to your attention. Could we discuss a possible solution? Thank you for your understanding. Best regards, Marsel Balla

Ordered 2 of the s21 fe phones for me and my son. Couldn't be more happy with the phones and the shape they are in. Will be ordering my wife one in the coming weeks and hope to find an even better deal on the s21 f

It was my first purchase on Black Market. Excellent! My order arrived in excellent condition. No visible scratches. Battery has been good till now but will need more days to confirm.If this is with all the product, why would anyone go to other places?

As someone who doesn't like purchasing new phones, BackMarket is where it's at. It is honest about the quality you choose. Everything on my phone is perfect besides the few scratches on the screen. It makes me feel like I've had it for years already. I will definitely be a returning customer!

i am very happy with my first parchase from back market i really loved the device its been 2 months i am using it i bought it in good condition and there's no scratch at all in the device but the only this is the charges it stopped working after 2-3 days i think its not a big issue but yes i am happy to buy a new phn

I was looking to upgrade from my S9 after shattering the screen. Since I was prepaid, I definitely wasn't trying to pay full price for a new phone. So I searched till I came across Back Market. I receive my phone in very excellent condition. No scratches look brand new. The transferring of data with no problem. The connection to my provider with no problem. It's been only a few days but so far I'm satisfied with my phone. I'm so glad I found Back Market. I will definitely be using them in the future.