Customer reviews

4.5/5

50 verified reviews in the last 6 months.

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  • S

    Steve H.

    Purchased on February 17, 2024

    5/5
    The IPad Pro 12.9” unit I purchased was exactly what I had hoped it would be. The refurbished Generation 2 (2017) unit shipped fast (arrived a couple of days ahead of delivery estimate) and was packaged well. The condition of the IPad was like new. I am more than happy with the purchase!
    iPad Pro 12.9 (2017) 256GB - Space Gray - (Wi-Fi)

    Reviewed in the United States on March 3, 2024

  • D

    Dominique J.

    Purchased on May 15, 2024

    4.6/5
    It arrived earlier than I expected. I did have to hard restart the iPad when it first arrived because it did have a few glitches like the touch screen didn’t work. Also, I was having difficulty with the accessibility. But after a hard rest, it worked perfectly fine. I am content with my purchase. I would also note, the iPad does get warm pretty quickly so I’m glad I bought the insurance they offered.
    iPad Pro 11 (2020) 128GB - Space Gray - (Wi-Fi)

    Reviewed in the United States on May 17, 2024

  • A

    Arturs L.

    Purchased on February 13, 2024

    4.9/5
    The iPad was cleaned and packaged safely. Unfortunately, it did have some scuffs at the sides but regardless, they are barely noticeable, especially if a hard case is on. Screen is without any scratches.
    iPad Pro 11 (2020) 256GB - Space Gray - (Wi-Fi + GSM/CDMA + 5G)

    Reviewed in the United States on February 26, 2024

  • S

    Sharon M.

    Purchased on February 2, 2024

    5/5
    I’m very pleased with my new old iPad. It works beautifully and came in excellent condition as ordered. The charging cord that came with it is puny and cheap and will only serve as emergency back up. My first iPad was a 9.7 and came with a fast charging set. That’s the only thing that disappoints.
    iPad Pro 12.9 (2017) 256GB - Space Gray - (Wi-Fi + GSM/CDMA + LTE)

    Reviewed in the United States on February 9, 2024

  • H

    Harry H.

    Purchased on October 22, 2022

    5/5
    Outstanding service. Easy to choose which model I wanted and shipping was spot on. The best part was the condition. I know this might not apply to every single item purchased through Backmarket, but the condition was vastly underrated. The iPad was immaculate. The small scratches on the peremiter could only be made out with very strong glasses.I also appreciate the year warranty. You can buy from marketplace, Craigslist or offer up, but you get what you get. If it dies 2 weeks later, you wil be pretty darn sad. Just bring your business here, and do t waste the drive or uncertainty of the quality of your purchase Thank you, Harry Hollins
    iPad Pro 12.9 (2017) 256GB - Gold - (Wi-Fi)

    Reviewed in the United States on February 1, 2024

  • T

    Trudy M.

    Purchased on January 25, 2024

    4.6/5
    There’s a reason that this is my fourth purchase from Back Market. I know I can trust the seller and the merchandise. I’ll definitely be back when I’m ready to buy a new phone, or really anything electronic that I need.
    iPad Pro 12.9 (2017) 256GB - Space Gray - (Wi-Fi + GSM/CDMA + LTE)

    Reviewed in the United States on February 12, 2024

  • M

    Mark H.

    Purchased on February 27, 2024

    4.8/5
    Item arrived super fast, great condition on the screen+battery (which is all I care about!), only minor hitch was I ordered a 256gb model but received a 128gb. As the storage wasn't that much of an issue for me, and other models of the same size, generation and storage size can be bought for roughly the same price on backmarket, I decided to keep it and not hassle. It's already a great deal.
    iPad Pro 11 (2020) 256GB - Space Gray - (Wi-Fi)

    Reviewed in the United States on February 29, 2024

  • J

    Jaay B.

    Purchased on March 6, 2024

    4.9/5
    iPad Pro 2nd gen works like new only defects snap scratches on the screen and sides barely noticeable
    iPad Pro 11 (2020) 128GB - Space Gray - (Wi-Fi + GSM/CDMA + 5G)

    Reviewed in the United States on March 19, 2024

  • K

    Ken S.

    Purchased on January 7, 2024

    4/5
    You did well. I chose wisely. Twice. iPhone in March 23. iPad in January 24. Keep up the good work.
    iPad Pro 11 (2020) 512GB - Silver - (Wi-Fi + GSM/CDMA + 5G)

    Reviewed in the United States on February 10, 2024

  • A

    Art Z.

    Purchased on February 10, 2024

    4.8/5
    The I pad seems to lock up on me and sometimes I have to leave the page and log back on for it to work. I mentioned this before but did not rec
    iPad Pro 12.9 (2017) 256GB - Space Gray - (Wi-Fi)

    Reviewed in the United States on March 15, 2024